PLACING AN ORDER ON JINGLENOG.COM

CREATE AN ACCOUNT:

While it’s not required to set up a jinglenog.com account, we encourage customers to create one for the following benefits:

Purchase history
Account activity
Shipping status
Billing and shipping information securely stored for quick checkout

SHIPPING:

JingleNog offers various shipping options within the Continental U.S. through UPS. Standard UPS Ground delivery should arrive within 3-10 days depending on your location. We strive to ship your purchases as quickly as possible. All orders have a processing time of 24-48 hours if the product is in stock. In the case of backordered items your shipment packing list will reflect which items are pending and they will be shipped to you as soon as they become available ( at no extra shipping and handling costs to you) or refunded at your requested. Items ordered together may not always be shipped together. Where applicable, sales tax is automatically applied to your order and to freight charges in accordance with individual state regulations. All orders shipping within the contiguous U.S. with a pre-tax value of $100.00 USD or greater are eligible for free UPS ground shipping. Free shipping will be calculated and processed at the point of purchase. Please note, we ship via UPS and are therefore not able to ship to PO boxes. When shopping on our site, you may encounter items that are not available for immediate ship. In this case, we provide an expected ship date. We ask that you check back to the site on the expected date provided or if requested we will email you when the items are back in stock. If you need items immediately, please visit our Store Locator for a store near you.

INTERNATIONAL ORDERS:

JingleNog.com offers shipping via USPS to Canada and the United Kingdom. For inquiries regarding shipping to other international addresses, P.O. boxes, APO addresses or US territories please contact JingleNog Customer Service at (914) 219-5395 or customerservice@jinglenog.com.

PAYMENT OPTIONS:

jinglenog.com accepts Visa®, MasterCard® and Discover®, Amex® credit cards. All transactions are made in U.S. Dollars.

SALES TAX:

We are required to collect sales tax for orders shipping to New York.

CANCELLING / CHANGING AN ORDER:

Unfortunately, since we are processing your order as quickly as possible, we are not able to accommodate order cancellations.

GIFT ORDERS:

Please note at check out if your order is a gift. Gift message enclosure cards are included with orders upon request. While we do not wrap orders with gift paper we do take great care in packing and shipping all orders with presentation in mind with the goal of delighting every receiver.

PLACING A WHOLESALE ORDER:

Active wholesale accounts in good standing may place orders via email, phone or fax. Contact customerservice@jinglenog.com, fax (914) 219-5274 or call 1 (914) 219-5395 (Monday-Friday, 9:00am-5:00pm ET).

PROBLEMS PLACING YOUR ORDER?

We want your shopping experience with us to be easy and convenient. If you are having difficulties placing your order, please email us at customerservice@jinglenog.com or call 1 (914) 219-5395 (Monday-Friday, 9:00am-5:00pm ET) so we may assist you.